Quantum Whisper captures customer feedback to ensure your product team is building the right software. Customer input is transformed to provide product management with actionable information used to prioritize development. The result not only ensures the most valuable software is built, but also allows your team to adapt to changing business, market and customer requirements.
Our product management solution is comprised of three components.
1. Feedback and Community Portal:
- Captures, refines and self-manages ideas, feedback etc.
- Engages community in a continuous dialog with product management
- Provides medium for customer-to-customer exchange
Below is a feedback screen.
2. Product Management Portal:
- Centralizes product requests (enhancements, new features etc.)
- Facilitates backlog planning (e.g., user story elaboration and validation)
- Prioritizes and ranks features by score (business value)
- Supports product management best practices
- Provides customer feedback, backlog and activity dashboards
Below is a view of the product management portal.
3. Platform Extensions:*
- CRM (Microsoft Dynamics CRM, Salesforce.com, etc.)
- ALM (VSTS, Rally, VersionOne, Jira, etc.)
* Contact us for availability