Are you looking for ways to centrally manage and act on customer, partner and employee feedback? Increase customer intimacy, insight and loyalty? Understand your customers' experience with your product or service? Provide a community where customers, employees and partners can share industry and product best practices?
Quantum Whisper is a web-based product community designed to solicite, capture and analyze customer feedback. When this data is analyzed against business criteria, for example, a product strategy or customer service threshold, product managers bring the right product to market at the right time --- with absolute confidence and at the least cost.
Specifically, as a product manager you can expect to:
- Capture direct feedback from customers - in their own words!
- Employ a repeatable methodology that provides equal value to both vendor and customer
- Identify customer value, what they want and are willing to pay for
- Translate "data" into actionable information to drive product strategy and decisions
- Eliminate subjective guesswork and gain peer confidence with "market evidence"
- Reduce time-to-market and outsmart the competition
- Proactively solicit customer input into ideas and product release plans
- Foster deeper, more intimate customer relationships
Not until recently has this technology been available AND affordable for small and medium software companies. We would be delighted to learn more about your specific environment and jointly evaluate how we can help you and your product team be more successful.
Best Success,
Barry Paquet, Founder