Montreal (Quebec) -MEI selected Quantum Whisper's Customer Community and Feedback software to support product management and improve customer collaboration and satisfaction. Chosen over several competitors, the deciding factors included Quantum Whisper's deep product management knowledge and the application's inherent flexibility. "Having evaluated several other solutions (free trials), it quickly became apparent that Quantum Whisper had an attractive and unique value proposition", said Shawn Leonard, Executive Vice-President, MEI.
Under pressure to release a customer feedback solution to their customers coupled with inherent budgetary constraints, MEI seeked a solution that could be implemented quickly, configurable to match the company existing branding and could also integrate with other line of business applications, namely customer relationship management (CRM) and Application Lifecycle Management (ALM).
About MEI - Founded in 1983, MEI has become a distinguished leader in providing Trade Promotion Management software for the Consumer Packaged Goods (CPG) industry throughout North America.