TFS Support Manager for Microsoft Dynamics CRM: Supports CRM 2011-2015 & TFS  2010-2015

Component #1: Through a series of screenshots, the Dynamics CRM user experience is explained and demonstrated. To navigate, hover on the presentation and use right and left arrows to scroll forward and backwards. Click anywhere on an image to ZOOM-in and view details. Enjoy!
  • Microsoft Dynamics CRM and TFS Case and Work Item Integration Overview.
    Microsoft Dynamics CRM and TFS Case and Work Item Integration Overview.
  • Step 1: A case is created in Dynamics CRM
    Step 1: A case is created in Dynamics CRM
  • Step 2: Save case in Dynamics CRM
    Step 2: Save case in Dynamics CRM
  • Step 3: Send case to TFS and confirm action.
    Step 3: Send case to TFS and confirm action.
  • By sending a CRM case to TFS, the integration automatically creates a work item in TFS.
    By sending a CRM case to TFS, the integration automatically creates a work item in TFS.
  • View CRM case details in TFS.
    View CRM case details in TFS.
  • TFS work item information is automatically found and linked in CRM.
    TFS work item information is automatically found and linked in CRM.
  • Step 4: A bug is closed (or fixed) in TFS.
    Step 4: A bug is closed (or fixed) in TFS.
  • The TFS work item status automatically updates CRM.
    The TFS work item status automatically updates CRM.
  • Call 1 888-368-2999 for a free trial.
    Call 1 888-368-2999 for a free trial.

TFS Support Manager Web Application & Mapping Tool

Component #2: The second set of screenshots illustrate the user experience to set-up and configure the mappings between Dynamics CRM (e.g., cases) and Microsoft Team Foundation Server (TFS). Click on images to ZOOM-in. Enjoy!

Click on images to ZOOM in.