Integrating help desk and development teams has never been easier.
Our vision is to connect support (help desk) and development teams by integrating disparate systems. Our customers are large and small, but have a common goal --- to automate the sharing of information between customer facing support and development teams.
To achieve customer goals, we provide an integration platform as a service (iPaaS) that quickly and easily connects applications (cloud or on premise) to enable teams to enhance communication, share information and application data.
Unlike other generic platform providers, we provide deep application integration that supports the management and escalation of support feedback (cases, incidents, bugs, feature requests, etc.) to development teams. By supporting a bidirectional workflow complete with automatic system updates, customers eliminate the “black hole” between support and development teams.
Based on customer demand, Quantum Whisper announces support for Salesforce.com (the #1 CRM vendor in the world)
Building on it's vision expand into IT service & support tools, Quantum Whisper debuts with the integration of ServiceNow.
Quantum Whisper makes strategic to move to the cloud. Eliminating installation and upgrades in favor of a "point and click to value" in minutes, Quantum Whisper enters the software as a service (SaaS) market and is poised for growth.
Quantum Whisper expands its development integrations to support the final two market leaders in the space --- Rally & VersionOne.
After intense focus on Microsoft Team Foundation Server (TFS) and VSTS, Quantum Whisper expands its supported development integrations to include a second platform --- JIRA!
Despite landing several big customers, in 2012, Quantum Whisper pivoted away from product management software to focus on a more targeted market problem. Specifically, the "black hole" between help desk and development teams.
Quantum Whisper was founded in 2009 as a product management consulting and software company.
Work Hard. Have Fun.
Jivago is our Architect and Support Manager. What he builds --- he supports! Originally from Brazil, he works tirelessly to develop and enhance our platform. Always eager to help, you may also find him responding to support requests or delivering demos to new customers.
Barry’s passion is entrepreneurship and startups. He thrives in building software companies. To unwind, Barry enjoys coaching hockey, baseball, softball, lacrosse (get the picture) and spending time with his family --- wife Kathryn, daughter Brielle and son Preston.
Boasting the company’s best smile, Kathryn oozes energy and enjoys making people happy. She mixes marketing and customer service like no other. She’s reachable almost any time! Perfect fit for customer success!