Salesforce and Azure DevOps Integration Connector

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Salesforce & Azure DevOps Integration Connector

Quickly and easily send information, from any Salesforce object, to Microsoft’s Azure DevOps and receive bidirectional updates in real-time.

Salesforce and Azure DevOps Integration Case Management Workflow

The most common scenario is the Salesforce and Azure DevOps (ADO) integration connector is on the Salesforce AppExchange escalation of bugs or issues that require development resources to fix. You can search Azure DevOps, link cases to existing work items or "send cases" to Azure DevOps where a new work item is automatically created. Once development completes the work, Salesforce cases are synchronized with key Azure DevOps work item information --- complete with CRM update notifications.

Automated Escalation

Automated or one-click case escalation to development. Automatic bidirectional links between cases and Azure DevOps work items.

View Development Status in SFDC

Once an Azure DevOps work item is created or a dev link is established, support can view work item status and other fields (configurable) --- all within CRM!

Search & Link from SFDC

Nobody likes duplicates! Before sending to development and creating a new work item, search for similar work items first. If it's a match, link the case!

Map System & Custom Fields

Point and click to map fields between Salesforce.com and Azure DevOps. You can configure any number or fields, in any direction, be they system or custom fields.

Auto Create Work Items

Based on case field values, automatically create "new" Azure DevOps work items --- in the right projects! Supports all templates and work item types.

Automatic SFDC Notifications

Development works hard! When they update or complete work items, CRM is automatically populated to reflect the new status or update.

Excellent service. Works like a charm!

We were looking to improve customer support, communication and response time --- what we found was much more!

Support Manager, Healthcare ISV

Free Trial - Start Today!

Seeing is believing. Sign-up for a free trial and kick the tires at no cost. By integrating Salesforce and Azure DevOps, you can:

Eliminate the “black hole” between support and development
Search Azure DevOps for existing work items (e.g., bugs) and link cases
Provide single click “Send to Dev" automation from Salesforce
View case details in Azure DevOps and view work item status in Salesforce
Provide support with automatic work item updates and notifications

No credit card required

Salesforce & Azure DevOps Integration

Salesforce & Azure DevOps Integration Connector

Salesforce and Azure DevOps Integration Case Management Workflow

Quick Demo

Happy Customers

Live demo? Best way to confirm fit. Awesome 30 minutes. Schedule today!

Top Integration Features & Benefits

Automated Escalation

View Development Status in SFDC

Search & Link from SFDC

Map System & Custom Fields

Auto Create Work Items

Automatic SFDC Notifications

ROI? We offer a free ROI CALCULATOR that provides instant results. Check it out!

Excellent service. Works like a charm!

Free Trial - Start Today!

Integrate today. Be a hero tomorrow.

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