Connecting Support & Development Teams

Does Salesforce Integrate with Azure DevOps?

Team Quantum Whisper - Feb 17, 2023 7:01:36 PM

Yes.  Salesforce can integrate with Azure DevOps. However, there are two main use cases that are often confused. The first scenario is developer and engineering focused, and the second, is customer service and business focused.

Topics: CRM- Azure DevOps- Salesforce

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Does Dynamics 365 (CRM) Integrate with Azure DevOps?

Team Quantum Whisper - Feb 17, 2023 3:43:34 PM

The short answer is "yes." However, there are two main use cases that are sometimes confused. The first scenario is developer and engineering focused, and the second, is customer service and business focused.

Topics: Microsoft- CRM- Azure DevOps- Dynamics

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Integration Partner, ServiceNow, Tops in Gartner ITSM Magic Quadrant

Team Quantum Whisper - Jan 1, 2021 9:47:13 PM

ServiceNow ITSM & Case Integration provided by Quantum WhisperOn October 6th, 2020, Gartner named ServiceNow a leader for 7th year in 2020 ITSM Magic Quadrant. The Gartner Magic Quadrant is a much anticipated report for customers seeking a third-party evaluation of IT Service Management vendors. As a leading integration solution vendor ourselves, Quantum Whisper looks to these reports to develop strategy and plan future integrations. The report provides an overall snapshot of the ITSM industry as well as a full assessment of ITSM vendors including strengths and weaknesses. It servers as a great guide for those evaluating an ITSM solution. To learn more about the report, visit Gartner to download a copy.

Topics: ServiceNow- Azure DevOps- GitHub- Jira- Rally- VersionOne

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Microsoft Rebrands VSTS to Azure DevOps

Team Quantum Whisper - Sep 12, 2018 11:56:21 PM

Earlier this week Microsoft announced that is has re-branded VSTS to Azure DevOps. In addition to the name change, it has also split the popular service into 5 smaller, more compartmentalized services. Each one is now available individually. The VSTS platform has been broken down into the following services:

Topics: TFS- VSTS- Azure DevOps

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A New Way to Integrate ServiceNow and Azure DevOps (VSTS or TFS).

Team Quantum Whisper - Jan 28, 2018 9:06:25 PM

We get a lot of requests to integrate ServiceNow with Azure DevOps (VSTS/TFS). Customers come to us with various scenarios, some we support, many we do not. This blog highlights a common request that we receive --- but do not support (more on that later) but nevertheless, may be of interest to our existing customers. For that reason, we decided to share it.

Topics: ServiceNow- TFS- VSTS- Azure DevOps

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