Connecting Support & Development Teams

A New Way to Integrate ServiceNow and VSTS (or TFS).

Team Quantum Whisper - Jan 28, 2018 9:06:25 PM

We get a lot of requests to integrate ServiceNow with TFS and VSTS. Customers come to us with various scenarios, some we support, many we do not. This blog highlights a common request that we receive --- but do not support (more on that later) but nevertheless, may be of interest to our existing customers. For that reason, we decided to share it.

Topics: ServiceNow- TFS- VSTS

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Introducing ServiceNow Integration Connector!

Team Quantum Whisper - Jul 21, 2017 5:13:14 PM

ServiceNow Logo.pngThat cat is out of the bag! A few weeks ago we quietly launched out new ServiceNow connector. Similar to our Microsoft Dynamics CRM integration, it also integrates with TFS, VSTS, JIRA, VersionOne and CA’s Agile Central. Naturally, it solves the same business problem --- connecting people in support and development. Users escalate incidents (bugs, feature enhancements etc.) from ServiceNow to development for review, prioritization and delivery. The subsequent bi-directional link updates the respective systems and keep key stakeholder in the loop. No more double entry or black hole between two desperate teams and systems.

Topics: ServiceNow

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