Enjoy integration tips, industry best practices and company news

The Quantum Whisper Okta integration allows customers to sign in to our platform without requiring them to remember a separate set of credentials. Instead, users can leverage their existing Okta single sign-on (SSO) account to immediately gain access to our application. In addition, the Quantum Whisper integration platform is now a listed application to the Okta Integration Network (OIN), enabling millions of Okta users to discover our integration platform.

First ServiceNow Integration was for ITSM

ServiceNow has long been a leader in the Information Technology Service Management (ITSM) space. It offers a robust and flexible set of tools to optimally develop, deliver, and manage IT services. ServiceNow ITSM is commonly used to handle internal incidents, service requests, problems, and changes.

On October 6th, 2020, Gartner named ServiceNow a leader for 7th year in 2020 ITSM Magic Quadrant. The Gartner Magic Quadrant is a much anticipated report for customers seeking a third-party evaluation of IT Service Management vendors. As a leading integration solution vendor ourselves, Quantum Whisper looks to these reports to develop strategy and plan future integrations. The report provides an overall snapshot of the ITSM industry as well as a full assessment of ITSM vendors including strengths and weaknesses. It servers as a great guide for those evaluating an ITSM solution. To learn more about the report, visit Gartner to download a copy.

We are thrilled to announce that Quantum Whisper's Jira issue integration solution for Salesforce.com, Dynamics CRM 365, and ServiceNow has been officially approved for inclusion in the Atlassian and Jira Marketplace and is now live for all users. This significant milestone means that with the introduction of this new channel, Jira customers can now effortlessly discover and seamlessly access our innovative Jira issue integration solution for Salesforce.com, Dynamics CRM 365, and ServiceNow. This integration is designed to bridge the gap between these powerful platforms, enabling users to synchronize their workflows, manage issues more effectively, and enhance overall productivity. Our team is incredibly excited about the opportunity to welcome more Jira customers on board in the near future, providing them with a streamlined and efficient way to enhance their workflow and productivity. We are committed to continuously improving our solution to meet the evolving needs of Atlassian Marketplace users and look forward to the positive impact it will have on their daily operations. This approval not only validates the hard work and dedication of our team but also sets the stage for future innovations and improvements that will further benefit our users.

Our listing on AppSource marks a significant milestone in our journey to provide seamless integration solutions for businesses using Microsoft products. This achievement not only highlights our commitment to enhancing business operations but also underscores our dedication to staying at the forefront of technological advancements. AppSource, Microsoft's innovative portal, offers a comprehensive platform for users to discover, evaluate, and test out a wide array of business applications that can significantly elevate the functionality and efficiency of their Microsoft tools. By leveraging this platform, businesses can explore various solutions tailored to their specific needs, ensuring they maximize the potential of their Microsoft investments. Specifically, our integration with Microsoft Dynamics 365 (including Azure DevOps, Azure DevOp Server, Jira, Rally, and VersionOne) is now easily accessible through AppSource. This accessibility ensures that businesses can seamlessly incorporate these tools into their existing workflows, thereby enhancing productivity, streamlining operations, and driving innovation.

For those who may recall the Microsoft Dynamics CRM marketplace, AppSource represents a new and improved iteration, combining a wider range of applications and services. By being listed on both AppSource and Azure Marketplace, we ensure that our solutions cater to the diverse needs of both business users and IT professionals. Whether you're seeking to streamline business operations or enhance development processes, our presence in these marketplaces guarantees easy access to our cutting-edge integration tools.

So, whether you're a business decision-maker looking to boost productivity by implementing advanced business applications or an IT professional seeking efficient development solutions to streamline your workflows, rest assured that you can find us on both AppSource and Azure Marketplace. Our presence on these platforms ensures that you have easy access to a wide range of tools and integrations designed to meet your specific needs. We're here to help you elevate your Microsoft experience by providing robust solutions that enhance your operational efficiency, drive innovation, and achieve seamless integration across all aspects of your business operations. With our comprehensive offerings, you can confidently navigate the complexities of modern business environments and stay ahead in the competitive landscape.

Unique Opportunity for Remote Developer!

The QW team is super excited to announce that Quantum Whisper was successfully added to Microsoft's Azure Marketplace (Appsource). This significant achievement not only validates our innovative solutions but also provides us with a robust platform to showcase our offerings to a broader audience. This marks another step towards our goal of increasing our reach and solidifying our presence in the market. As a next step, and over the next couple weeks, we plan to introduce Single Sign-On (SSO) with Azure Active Directory (AAD) to enhance our customer experience. This integration is designed to streamline user access and improve security, making it easier for our customers to interact with our services. Target benefits include:

Earlier this week Microsoft announced that is has re-branded VSTS to Azure DevOps. In addition to the name change, it has also split the popular service into 5 smaller, more compartmentalized services. Each one is now available individually. The VSTS platform has been broken down into the following services:

UPDATE: All services have been restored. An incident review has produced action items that are currently being implemented. We thank you for your understanding and apologize for the inconvenience. We remain committed to improvement and your success. Please let us know if you have any questions.

Team Quantum Whisper

Dear Customers,

We get a lot of requests to integrate ServiceNow with Azure DevOps (ADO/AzDoVSTS/TFS). Customers come to us with various scenarios, some we support, many we do not. This blog highlights a common request that we receive --- but do not support (more on that later) but nevertheless, may be of interest to our existing customers. For that reason, we decided to share it. Basically, there are two ways to integrate ServiceNow and Azure DevOps.